About
Highly analytical Product Manager with over 2 years of experience in enterprise SaaS and AI product development, specializing in LLM-powered agents and productivity features. Expert in leveraging data-driven decisions, Agile methodologies, and cross-functional collaboration to transform complex customer pain points into scalable solutions. Proven track record of driving significant improvements in user satisfaction, retention, and acquisition through impactful product launches and optimizations.
Work
Munich, Bavaria, Germany
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Summary
Led enterprise SaaS and AI product development initiatives, focusing on user satisfaction, engagement, and new feature launches to drive measurable business impact.
Highlights
Reversed a 5-month decline in user satisfaction by revamping the core AI decision-making engine, achieving a 10% increase in user satisfaction score after diagnosing over 700 AI misinterpretation issues via RCA.
Optimized user engagement and retention by analyzing 25K+ monthly usage events, resolving high-priority issues to reduce technical debt by 14% in 3 months, and implementing error-monitoring systems that increased customer retention by 15%.
Spearheaded the development of a GPT-based Autofill feature, leading discovery, user research, and roadmap planning; delivered 20% feature adoption, 10% MAU growth, and 15% productivity gain within 3 months of launch.
Successfully launched an AI-powered PowerPoint Add-In, defining scope, KPIs, and OKRs, and leading Agile sprints and end-to-end QA; boosted acquisition by 10% and engagement by 30% through a robust GTM strategy.
Bangalore, Karnataka, India
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Summary
Contributed to product development by building a KYB module, analyzing user funnels, and proposing strategic integrations to enhance user experience and business outcomes.
Highlights
Developed a KYB (Know Your Business) verification module, a credential validating tool, reducing fraud by 30%.
Analyzed the onboarding funnel for 50 sessions/day, identifying 15% churn due to long flows, and proposing redesigns to enhance user experience.
Proposed integrations with e-commerce players to drive a 20% increase in onboarding rate and achieve a 4% revenue lift.
Skills
Product Management
Product Lifecycle, Agile Development, Feature Roadmapping, Product Analytics, OKRs, User Research, PRD Writing, RCAs, A/B Testing, Generative AI, Prompt Engineering.
Tools & Technologies
SQL, Excel, Power BI, Jira, Figma, Google Analytics, Microsoft 365 (Copilot), MS Teams.